Buchholz Nursery
How we pack and ship live plants — and the Happy Tree Guarantee that backs every order.
How it works
Every order is grown, pulled, and packed right here at the nursery. Most orders ship within about a week — during surge times it can take a little longer, and we appreciate your patience while we get every plant out the door in great shape.
No matter what, plants are only boxed on the day they ship. That way your tree spends as little time as possible in transit and arrives healthy and happy.
Step by step
You place your order
We review it and queue it for the next suitable ship day.
We box it the day it ships
Plants are only packed on the morning they go out, so they leave the nursery healthy and happy.
It ships — usually within a week
Most orders leave within about a week. During surge times it can take a little longer.
You get tracking
Once your order has been processed, we email you the tracking information.
Built for plant health
For customers in the states listed below, eligible orders ship via FedEx 2-Day. We do this on purpose: the fewer days a tree spends in a box, the healthier it arrives — well-hydrated, low-stress, and ready to settle into your garden. Getting your plant to you quickly is one of the simplest ways to protect its health and make sure your investment thrives for years to come.
Ships FedEx 2-Day: Alabama · Connecticut · Delaware · Florida · Georgia · Kentucky · Maine · Maryland · Massachusetts · New Hampshire · New Jersey · New York · North Carolina · Pennsylvania · Rhode Island · South Carolina · Tennessee · Texas · Vermont · Virginia · West Virginia
Two 1-gallon trees may share a Small box. A 1-gallon Standard (Pot #1) ships one tree per box so it travels safely.
Once your order has been processed, you'll receive an email with tracking information.
Once an order has been processed, we're unable to cancel it.
Plants are only boxed on the day they ship out — so your tree leaves our nursery healthy and happy.
Our promise
If your tree arrives unhealthy — a broken main leader, transit damage, or otherwise not in the shape we'd want — send a photo to our office at info@buchholznursery.com within three (3) days of delivery.
At Buchholz Nursery, we strive to ensure that all of our customers are satisfied with the products we provide. In the event that customers receive trees that have been damaged in transit, we provide the following refund policy:
Our growers are happy to help. Reach out any time and a real person will get back to you.
